Privacy Policy

1. Introduction

Welcome to J & S Caribbean Rentals. We respect your privacy and are committed to protecting the personal information you provide when you visit our website, contact us, or make an inquiry about our tours and rental services.

This Privacy Policy explains what information we may collect, how we use that information, how we protect it, and the choices you may have regarding your personal information.

By using this website or submitting information through our contact, booking, or inquiry forms, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

We may collect information that you voluntarily provide to us when you contact us, request information, or make a booking or tour inquiry.

2.1 Personal Information

Depending on how you interact with our website and services, we may collect:

• Full name
• Email address
• Phone number
• Booking or tour information
• Preferred booking date and time
• Number of adults and children
• Service or tour selected
• Special requests or messages you choose to provide

2.2 Website Usage Information

When you visit our website, certain technical information may be automatically collected by our hosting provider, website technologies, analytics tools, cookies, or similar technologies.

This information may include:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Date and time of your visit
• General website usage information

3. How We Collect Your Information

We may collect information through several methods, including:

1. Contact forms submitted through our website.
2. Booking or tour inquiry forms.
3. Email communications.
4. Phone or text communications.
5. Cookies and similar website technologies.
6. Information you voluntarily provide while communicating with us.

4. How We Use Your Information

We may use the information we collect for legitimate business and customer service purposes, including:

• Responding to your questions and inquiries.
• Processing and managing tour or rental bookings.
• Communicating with you about your reservation.
• Confirming booking details and requested services.
• Providing customer support.
• Managing our tours and rental services.
• Improving our website and customer experience.
• Maintaining website security and preventing misuse.
• Complying with applicable legal requirements.

5. Booking and Tour Information

When you request or book one of our services, we may use the information you provide to arrange and manage your experience.

5.1 Our Services

Our website may allow you to inquire about services including:

• Private Guided ATV Adventure Tour
• Caribbean Cuisine Tour
• Snorkeling & Sting Ray Adventure

Booking information may include the selected service, requested date and time, number of adults and children, contact information, and any special requests you provide.

6. How We Share Your Information

We may share personal information when reasonably necessary to operate our business, provide requested services, or comply with legal obligations.

6.1 Service Providers

We may use trusted third-party providers for services such as website hosting, email delivery, website maintenance, analytics, payment processing, or other business operations.

6.2 Legal Requirements

We may disclose information when required by applicable law, legal process, court order, governmental request, or when disclosure is reasonably necessary to protect our rights, customers, property, or safety.

6.3 Business Protection

Information may also be disclosed when reasonably necessary to detect, investigate, or prevent fraud, abuse, security incidents, or other unlawful activity.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to help the website function properly, understand website usage, improve performance, and provide a better user experience.

7.1 What Are Cookies?

Cookies are small files stored on your device by a website. They can help websites remember information and understand how visitors use the website.

7.2 Managing Cookies

Most web browsers allow you to manage or disable cookies through their settings. Please note that disabling certain cookies may affect some website functionality.

8. Third-Party Websites and Services

Our website may contain links to third-party websites, social media platforms, payment services, or other external services.

These third-party websites operate independently and may have their own privacy policies and terms. We are not responsible for the privacy practices, security, or content of third-party websites.

8.1 External Links

We recommend reviewing the privacy policy of any third-party website before providing personal information through that website.

9. How We Protect Your Information

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

9.1 Security Limitations

Although we take reasonable steps to protect your information, no method of transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of information transmitted to or stored by us.

10. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary to provide our services, manage bookings and customer relationships, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

When information is no longer required for these purposes, we may securely delete or anonymize it where reasonably practicable.

11. Children’s Privacy

Our website is not intended to knowingly collect personal information directly from young children.

If you provide information relating to children as part of a booking, you should have the appropriate authority to provide that information for the purpose of arranging the requested service.

12. Your Privacy Choices and Rights

Depending on applicable law and your location, you may have certain rights regarding your personal information.

• Request information about personal data we hold about you.
• Request correction of inaccurate information.
• Request deletion of certain personal information.
• Object to or restrict certain uses of your information.
• Withdraw consent where processing is based on consent.

To make a privacy-related request, please contact us using the contact information provided below. We may need to verify your request before completing it.

13. Marketing Communications

If we send promotional or marketing communications, we will provide appropriate options to unsubscribe where required.

You may contact us at any time if you no longer wish to receive promotional communications from us.

14. Social Media

Our website may include links or features connected to social media platforms. Interactions with those platforms may be governed by the privacy policies of the respective social media companies.

We recommend reviewing the privacy settings and policies of the social media platforms you use.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or applicable legal requirements.

When changes are made, the updated policy will be posted on this page with a revised “Last Updated” date.

15.1 Your Continued Use

Your continued use of our website after an updated Privacy Policy is posted means that you acknowledge the updated policy.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact J & S Caribbean Rentals.